Comcast's Xfinity services are facing widespread outages across multiple cities on November 17, 2025, causing significant disruptions for internet, TV, and phone users.
Xfinity, a brand name of Comcast Cable Communications, LLC, offers a range of services, including cable television, high-speed internet, and telephone. Outages are affecting various areas, with users experiencing difficulties with their TV signals, phone lines, and internet connections.
On the Eastside of Tacoma, vandalism has been cited as the cause of a major outage, leaving hundreds of households without Wi-Fi for extended periods. Similarly, issues have been reported in San Jose, where users faced outages that lasted from the morning of October 11, 2025, with a resolution reported around 12:15 PM.
To stay informed, users can check the Xfinity outage map and submit reports to help track and resolve issues. The Xfinity app also provides real-time updates and outage information, allowing users to stay updated on the status of their services.
For those experiencing outages, Comcast Business offers a Service Status Center where users can search for account-specific outage information or chat online for support. Additionally, signing up for outage resolution notifications can help users receive timely updates when their service is restored.
Despite these challenges, Comcast Xfinity continues to work diligently to address the outages and restore services. As of now, the heatmap shows affected locations, and users are encouraged to report any issues they encounter.
